By Kevin Canessa Jr.
Observer Correspondent
NEWARK – At one point or another in your life, you’ve probably needed to hire a car service, whether it’s to get you to an important meeting, or to Newark Liberty International Airport — or various other locations.
But it’s never an easy process deciding which service to use.
You want the best price and the best service, but with so many choices out there, it’s almost impossible to make the final decision on which company to use. But that decision shouldn’t be so hard anymore, because EcuAmerica Car Service, located in the Ironbound section of Newark, is ready to take you wherever you’ve got to go at the most reasonable prices in the area.
The company has been in its current setup since 2011, but has served the area much longer than that under different management and ownership. Now, they have a fleet of 70 cars, ranging from Lincoln Town Cars to Crown Victorias to minivans to Toyotas that will take you anywhere in the country.
They’ll pick you up at home and take you to any airport — including Newark- Liberty, LaGuardia and JFK. They’ll take you anywhere you might need to go in the tri-state area. And they’ll go well beyond that, according to EcuAmerica’s Business Manager Jajaira Colon.
“We do service the entire tri-state area, but that’s not all,” Colon said. “We’ve taken people to many different places — and had a trip recently to Massachusetts. So if you need to get somewhere, we’ll get you there.”
And while there are, indeed, many choices locally for car service, Colon says there are a few reasons why EcuAmerica stands out above the competition. First, she says, are EcuAmerica’s rates.
“You will find that our rates are the best out there,” Colon said. “Few, if any, can top what we offer price-wise.”
If you book with EcuAmerica, you won’t need cash, necessarily, either. The company accepts all major credit cards for payment before making a trip. They also offer corporate monthly accounts for customers who rely on car service for more than just a trip or two.
“We have numerous accounts for customers or corporations that use us on a regular basis,” Colon said. “And the best part is we’ll work with everyone on the rates and payment arrangements. We want the overall experience to be a positive one.”
To ensure that positive experience, Colon says customers will find the entire process for hiring a car a pleasant one, from the initial reservation phone call to the actual journey itself.
“We pride ourselves on making the entire experience a good one,” Colon said. “Whether it’s when one of the ladies who answer the phones to take the initial reservation — or with the driver — it’s always enjoyable. We ensure everyone pays close attention to the needs of the customers, whether it’s taking baggage and putting it into the car for them, or anything else. Our goal is to help the customers because we want them to come back.”
And it appears they do come back.
Many of the customers serviced by EcuAmerica are repeats, so their customer service model appears to be paying off.
“That’s why we’re here,” Colon said. “We know we have to do what’s best for the customers. We’re here to serve them — and that’s just one of the reasons why we are as successful as we are.”
To make a reservation, or for a price quote, call EcuAmerica at 973-344-0555 or visit www.ecuamericataxinj.com. Reservations and car services are available 24-hours a day, seven days a week, including all major holidays. Most office workers and most drivers speak or understand Portuguese as well as English.
